PE
Philip E
1 reviews | Active since Feb 2023
05 Feb 2023, 11:21
Alexander Forbes Financial Services No respone to Beneficiaries
Extremely frustrating when Alexander Forbes Financial Services does not even have the common decency to acknowledge receipt of emails nor respond to any emails. I have sent many and have yet to receive a response.
The Senior Administrator is Emily Lehole, extremely unprofessional
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Alexander Forbes Financial Services's replyOfficial
06 Feb 2023, 09:42Dear Mr. Ellison,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply06 Feb 2023, 09:42
Official
Dear Mr. Ellison,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations