RH
Roy H
1 reviews | Active since Aug 2018
22 Jun 2021, 19:53
Alexander Forbes Financial Services bad service
Have sent 3 requests over the past 3 months for an update on my policy investment. On their web site " Leave your request and we will get back to you " Well. ZERO FEEDBACK!!!!!!
Really worried that no one can get back to me on what I'm requesting.
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Alexander Forbes Financial Services's replyOfficial
23 Jun 2021, 15:53Dear Roy
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply23 Jun 2021, 15:53
Official
Dear Roy
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services