Alexander Forbes failing to pay our claim since 2014

<p>My father passed away in December 2014. He was employed by Broll Properties. His retirement annuity was with Alexsndre Forbes. We have been through the claim process with them since then, provided all the necessary documentation. We have been sent from pillar to post and they keep on promising that everything will be sorted soon. My family since my dads passing especially my mother and my younger brothers . We don't know if they are taking advantage because we are black and poor. But they don't seem to take us seriously. I have have called countless time and sent numerous emails. </p>