RB
Rhandzu B
1 reviews | Active since Mar 2025
24 Mar 2025, 15:17
Alexander Forbes Failed To Reverse A Claim Which Is Just Hanging Since September 2024, We're In MArch 2025
I've been phoning them with the same query for over a month, even went to the offices in Menlyn Maine where I was promised a resolution to no avail. I am sick and tired, if I wasn't forced by work to be with them, I'd quit with immediate effect
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Alexander Forbes Financial Services's replyOfficial
24 Mar 2025, 15:57Dear Rhandzu,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply24 Mar 2025, 15:57
Official
Dear Rhandzu,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation