TM
Thembinkosi M
1 reviews | Active since Jun 2014
15 Oct 2024, 11:17
Alexander Forbes dragging claim process
This is a follow up on my previous complaint. I am still not assisted. The provident Fund withdrawal was requested on 14th August, it's now 15th October. still no sign of progress not even a phone call. seems like I have to take the matter to social media and hear other people's experiences with this company
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Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
16 Oct 2024, 16:59Dear Thembinkosi ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply16 Oct 2024, 16:59
Official
Dear Thembinkosi ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
TM
Thembinkosi M's updateReviewer Update
17 Oct 2024, 15:09I have heard this automated response before and I know nothing is going to happen. I see there's a couple of bad reviews about your Business in this page. I will just keep on posting reviews on weekly basis until I get my money. I hope this blows up on twitter or tiktok so you can be exposed
TM
Thembinkosi M's update17 Oct 2024, 15:09
Reviewer Update
I have heard this automated response before and I know nothing is going to happen. I see there's a couple of bad reviews about your Business in this page. I will just keep on posting reviews on weekly basis until I get my money. I hope this blows up on twitter or tiktok so you can be exposed