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tamara.suiming.sun tamara.suiming.sun
1 reviews | Active since May 2016
20 May 2024, 12:04
Alexander Forbes does not get back to you
I have been sending multiple emails to *** to close my account and they are still not replying to me.
This has been an ongoing issue with Alexander Forbes, they are very quick to take your money but very slow to pay you out.
BE CAREFUL!!!!
Helpful (0)
Replies (3)0
Replies (3)
Alexander Forbes Financial Services's replyOfficial
20 May 2024, 12:16Dear Tamara ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply20 May 2024, 12:16
Official
Dear Tamara ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
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tamara.suiming.sun tamara.suiming.sun's updateReviewer Update
20 May 2024, 12:27I have been emailing since the beginning of April, with not a single response. It is ridiculous!!!
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tamara.suiming.sun tamara.suiming.sun's update20 May 2024, 12:27
Reviewer Update
I have been emailing since the beginning of April, with not a single response. It is ridiculous!!!
Alexander Forbes Financial Services's replyOfficial
20 May 2024, 13:20Dear Tamara ,
We hereby confirm that an update was provided accordingly
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply20 May 2024, 13:20
Official
Dear Tamara ,
We hereby confirm that an update was provided accordingly
Kind Regards
Customer Insights and Escalations