AR
Angus R
1 reviews | Active since May 2011
25 Jan 2024, 11:47
Alexander Forbes Connect Online Portal
I attempted to login, but system informed that my password/username is incorrect. Attempted to retrieve, but system indicates that the profile does not exit. Attempted to register again and system informed that profile for my ID number already exist.
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Alexander Forbes Financial Services's replyOfficial
25 Jan 2024, 11:59Dear Angus
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply25 Jan 2024, 11:59
Official
Dear Angus
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations