CM
Clement M
1 reviews | Active since Mar 2009
14 Oct 2024, 17:14
Alexander Forbes charging me twice Tax Deduction from my Pension Fund
Until to date, Alexander Forbes has not taken my complain and tried to call or write to me privately about the matter I raised about making me pay extra tax, instead of deducting tax from pension fund as per court mandate. I feel being ****** by Axander Forbes as Senior Management or even CEO or any Executive not want to address my challenges.
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Alexander Forbes Financial Services's replyOfficial
15 Oct 2024, 05:19Dear Clement
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply15 Oct 2024, 05:19
Official
Dear Clement
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations