MR
Maureen R
1 reviews | Active since Dec 2015
11 Aug 2020, 13:19
Alexander Forbes Call Centre no answer for days ...
What a sham service from such a big finacial institution - We have called and called and called and hung on for over 30 minutes at a time without any answer. We are trying to ascertain what death benefits are claimable in the even of my moms death - but no luck with anyone assisting I am not holding much hope of a response to this complaint -but lets see....
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Replies (1)Alexander Forbes Financial Services's replyOfficial
11 Aug 2020, 15:49Dear Maureen
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
EAH-102
Client Services
EAH-102
Alexander Forbes Financial Services's reply11 Aug 2020, 15:49
Official
Dear Maureen
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
EAH-102
Client Services
EAH-102
