MR
Maureen R

1 reviews | Active since Dec 2015

11 Aug 2020, 13:19

Alexander Forbes Call Centre no answer for days ...

What a sham service from such a big finacial institution - We have called and called and called and hung on for over 30 minutes at a time without any answer. We are trying to ascertain what death benefits are claimable in the even of my moms death - but no luck with anyone assisting I am not holding much hope of a response to this complaint -but lets see....

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply11 Aug 2020, 15:49
Official
Dear Maureen

Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.      

Kind Regards,

Client Services

EAH-102