MS
Mamello S
1 reviews | Active since Feb 2023
04 Sept 2024, 09:15
Alexander forbes
Useless, terrible service, they knew that September will be busy but they did absolutely nothing to make it easy for their customers, they're koto answering their calls, emails and their watsup is not working whats the point of leaving massages it for they don't even bother to call back. They are useless 💔💔
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Alexander Forbes Financial Services's replyOfficial
04 Sept 2024, 10:31Dear Mamello,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Alexforbes is receiving and processing claims, however we are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologise for any inconvenience this may cause and appreciate your understanding and patience
We apologise for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Sept 2024, 10:31
Official
Dear Mamello,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Alexforbes is receiving and processing claims, however we are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologise for any inconvenience this may cause and appreciate your understanding and patience
We apologise for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards
Customer Insights and Escalations