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Candice O
1 reviews | Active since Feb 2018
25 Sept 2024, 09:12
Alexander Forbes
Alexander Forbes is a useless financial institution you cant get hold of them for errors they have made on your IRP5 now you the one facing penalties
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
26 Sept 2024, 10:30Dear Sir/Ma'am,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply26 Sept 2024, 10:30
Official
Dear Sir/Ma'am,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
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Candice O's updateReviewer Update
02 Oct 2024, 09:23Alexander Forbes has yet yo contact me regarding my IRP5 error this is just lip service because they obviously dont have any customer service
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Candice O's update02 Oct 2024, 09:23
Reviewer Update
Alexander Forbes has yet yo contact me regarding my IRP5 error this is just lip service because they obviously dont have any customer service