PA
Priscilla A

1 reviews | Active since Apr 2017

13 Oct 2023, 08:15

Alexander Forbes ben...

Alexander Forbes beneficiary fund..there turn around for once off payment is a up to 10 days ..I put in a request the 26..09 2023..n up until now I ddnt receive a call or payment..I also told the fund..my daughter needs her items for her softball tournament..that starts the 14 10 2023..thanx

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply13 Oct 2023, 08:17
Official
Dear Priscilla, 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.     Kind RegardsCustomer Insights and Escalations