vF
valerentia F
1 reviews | Active since Nov 2024
01 Nov 2024, 11:31
alexander forbes bad service
my husband resigned on 15th july 2024 and submited his online withdrawal claim.15 august he finish his one month notice after the month notice he havent heard for alexander forbes,only on the 1ste of October he contacted them and to my suprise he was ask to submit his claim again.today is a month later and we haven pay our rent for two months ,our vechile finance is in arrears and we dont have money for food.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
01 Nov 2024, 12:15 Dear Valerentia,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply01 Nov 2024, 12:15
Official
Dear Valerentia,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations