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Mariska M
1 reviews | Active since Jun 2023
06 Sept 2024, 10:14
ALEXANDER FORBES BAD SERVICE.
It has now been 9 months since my husband passed and still there is no pay out from his life insurance. They demand me putting it in a trust, but a trust costs money and will eat away at the little that is there. There is no communication or help from their side. Constantly being put through to different people with NO ACTUAL HELP PROVIDED. Email is only way of communication and it is not even answered. I have asked for some one to phone me and help, I get nothing. This is the WORST place to invest or take out a policy.
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Replies (1)Alexander Forbes Financial Services's replyOfficial
06 Sept 2024, 12:28Dear Mariska
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service.
Thank you for taking the time to bring this to our attention.
Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply06 Sept 2024, 12:28
Official
Dear Mariska
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service.
Thank you for taking the time to bring this to our attention.
Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Kind Regards
Customer Insights and Escalations
