ON
O'neil Naidoo
1 reviews | Active since Aug 2020
13 Aug 2020, 09:52
Alexander forbes bad service
I have been on the phone since 8am this morning trying to request a tax certificate and email there app is completely useless because you can get it of the app and the lines a busy I finally get through and the lady puts me on hold and call cuts I dont even get a call back I still didn't not get what I need. And i am fuming. Terrible service for such a huge company.
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Alexander Forbes Financial Services's replyOfficial
14 Aug 2020, 11:56Dear O'neil
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service . Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Alexander Forbes Financial Services's reply14 Aug 2020, 11:56
Official
Dear O'neil
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service . Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards,