TM
Tati M
1 reviews | Active since Jan 2021
23 Jan 2021, 11:21
Alexander Forbes bad management .
I did escalate my matter to all departments and levels but I'm not getting helped .they say my SARS declined now it is 09 months I app**** for my fund.they had plenty times now they want me to go and apply myself manually to SARS with their forms while SARS is currently closed and I don't have a patience for even a single week because I'm employed and I really need that money now the most than EVER.
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Alexander Forbes Financial Services's replyOfficial
25 Jan 2021, 11:05Dear Tati M Thank you for taking the time to advise us of the service you experienced.I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided. Kind Regards,
Client Services
UIF-721
Client Services
UIF-721
Alexander Forbes Financial Services's reply25 Jan 2021, 11:05
Official
Dear Tati M Thank you for taking the time to advise us of the service you experienced.I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided. Kind Regards,
Client Services
UIF-721
Client Services
UIF-721