TM
Thabiso M
1 reviews | Active since Apr 2018
11 Jan 2025, 16:28
Alexander Forbes Are Lying ****mers
This is the most useless company I've ever had to deal with. I resigned from my previous company on 14 September 2024 and I'm still waiting for my funds to be released. I have called countless times and sent a number of mails but I am still being sent from pillar to post with the same lies and excuses time and time again. The unfortunate part of it all is that my new employer uses the same company for their pension funds. I wish we had a choice to select an alternative institution to choose from.
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Alexander Forbes Financial Services's replyOfficial
13 Jan 2025, 10:26 Dear Thabiso,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply13 Jan 2025, 10:26
Official
Dear Thabiso,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation