EVdB
Esme Van der Bijl
1 reviews | Active since May 2021
10 Aug 2021, 14:20
Alexander forbes and their pathetic service
This company is appalling! the are causing me, a grieving widow endless running around to get my late husband's pension paid out. It has been 10 months with me being ignored and dismissed by arrogant and rude staff members, I have the individuals names and surnames with their contact details and am willing to forward it, this being a public platform, I will not shame and blame them in this post. Shame on you...……….
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Alexander Forbes Financial Services's replyOfficial
11 Aug 2021, 08:43Dear Esme
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply11 Aug 2021, 08:43
Official
Dear Esme
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services