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ODETTE V

1 reviews | Active since Oct 2011

18 May 2026, 13:22

ALEXANDER FORBES, ALEXANDER FORBES

I'm trying get through to Alexander Forbes all morning already. It's either they pretending not to hear me or there's really something wrong with their phones in that one department because I can hear them very clearly. Nobody is even attempting to call back and I'm sure the number is displayed on their telephones . How else does one get through to AF because the whatsapp service will not be able to resolve my query.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply18 May 2026, 13:57
Official
Dear Odette

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience