AM
Antoinette M
1 reviews | Active since May 2010
03 Apr 2024, 08:58
Alexander forbes a disgusting fruadlant scheme
I am being fined by SARS due to Alexander Forbes Losing my funds.... Refusing to pay it over to the Pension fund it belongs to and thus prohibiting that fund to issue a ROT01 form to SARS. You hold on for Hours on end only to have their phones malfunction and they not being able to hear you....
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Alexander Forbes Financial Services's replyOfficial
03 Apr 2024, 09:11Dear Antoinette
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply03 Apr 2024, 09:11
Official
Dear Antoinette
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations