AK
Abigail K
1 reviews | Active since Aug 2020
31 Jul 2021, 14:45
Alexander forbes
Hi I'm writing on behalf of my father he has been saving money with you when when he called doing follow ups they said he did not appear on their system and he has old statements from Alexander forbes
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Alexander Forbes Financial Services's replyOfficial
02 Aug 2021, 16:40 Dear Abigail
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply02 Aug 2021, 16:40
Official
Dear Abigail
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services