TM
Tumelo M

1 reviews | Active since Aug 2023

12 Mar 2026, 18:41

Alexander Forbes 2pot withdrawal

I app**** for my 2pot withdrawal on the 2nd of March 2026 ,since the 5th my application has been on tax application statues . I called your call center and was told it takes 24hours to get feedback from SARS so my question/ wonder is how hard is it to process a payment ? Today is the 12 of March 2025 and I am still waiting for payment

0
Replies (3)
TM
Tumelo M's update12 Mar 2026, 18:45
Reviewer Update

Assessment


Claim Registered


Tax Application


Payment


Closed
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply13 Mar 2026, 10:43
Official
Dear Tumelo 

At Alex forbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience 
TM
Tumelo M's update16 Mar 2026, 09:46
Reviewer Update
16 March 2025 @09:46am I am still waiting for the payment !