JM
JAMES M
1 reviews | Active since Oct 2019
21 Aug 2024, 12:09
Alexander Forbes
It's now over three months waiting for payout from Alexander Forbes, When I call they keep on giving me different stories, not to mention the message saying you will receive payment within 5 to 10 working days long due . When called this morning they answer the call after they place on ringtone . No answer nothing.
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Alexander Forbes Financial Services's replyOfficial
21 Aug 2024, 13:03Dear James,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply21 Aug 2024, 13:03
Official
Dear James,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations