1 reviews | Active since Nov 2016

28 Nov 2016, 13:34

Alexander Forbes

<p>Worst Claim service in the History of Man!!! Four years later - still no Settlement! UNBELIEVEABLE! Do Not support them!</p>

0
Replies (3)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply28 Nov 2016, 14:08
Official

Good day -

Please accept my apology for the inconvenience caused and thank you for bringing this to our attention.

I will further call you so as to gather more information to initiate an investigation aiming at resolving your dissatisfaction with us.

Kind Regards

Jack Matlou l Complaints And Customer Experience Manager l Operations & Administration l FINANCIAL SERVICES

's update28 Nov 2016, 14:12
Reviewer Update

Sandra De Castro was already "dealing" with this ... and Several other people from AF - four years down the line after a court order, and still nothing - no contact after Sandra "who will get back to me"...SIX MONTHS AGO.

Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply28 Nov 2016, 14:28
Official

Good Day -

I have tried calling you and I have also emailed you. Please respond so as to better understand your frustration with us and to derive, initiate an action plan to assist you.

Hope to hear from you soonest.

Kind Regards

Jack Matlou l Complaints And Customer Experience Manager l Operations & Administration l FINANCIAL SERVICES