ZF
Zayaan F
1 reviews | Active since Sept 2024
30 Sept 2024, 16:40
Alexander Forbes 2 pot nightmare
I submitted my 2 pot claim on the 8th of September. I have sent numerous emails and only get an automated response from from. I've sent supporting documents. My claim has not even made a move and no one can answer me! The service is pathetic! I don't ever want to deal with this business again!
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Alexander Forbes Financial Services's replyOfficial
01 Oct 2024, 10:39Dear Zayaan
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
Alexander Forbes Financial Services's reply01 Oct 2024, 10:39
Official
Dear Zayaan
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation