VC
Vukosi C
1 reviews | Active since Oct 2024
11 Oct 2024, 17:27
Alexander Forbes 2 pot
I have submitted my 2pot claim on the 6th of September, on the 7th of October my status was on payment , later I received an email that my bank won’t allow my 2 pot payment. My status changed to claim registered processing and tax is paid from my fund
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Vukosi C's updateReviewer Update
14 Oct 2024, 09:11I had worse experience with Alexander Forbes I have been phoning everyday regarding my 2 pot claim, I’m getting different stories. I’m very disappointed 😔.
VC
Vukosi C's update14 Oct 2024, 09:11
Reviewer Update
I had worse experience with Alexander Forbes I have been phoning everyday regarding my 2 pot claim, I’m getting different stories. I’m very disappointed 😔.
Alexander Forbes Financial Services's replyOfficial
14 Oct 2024, 15:04Dear Vukosi
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply14 Oct 2024, 15:04
Official
Dear Vukosi
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations