NB
Nicodene B
1 reviews | Active since Aug 2018
25 Oct 2024, 10:23
Alex Forbes two pot claim
Alex Forbes has still not paid out my 2pot claim, the only response or feedback I get is when I put in a query. I have sent e-mails to the two pot e-mail without receiving any feedback at all. The people working in the call Centre is normally very friendly and help-full, but they cannot give dates or definite answers. Basically they can only give you info you already have.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
25 Oct 2024, 11:00 Dear Nicodene,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply25 Oct 2024, 11:00
Official
Dear Nicodene,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations