CoJCoJ
Citizen of Joburg Citizen of Joburg
1 reviews | Active since Oct 2015
06 Sept 2024, 11:36
Alex Forbes site
Ever since the two pot system started on 01 September, no one has been able to access the site for anything. The website keeps giving the same error of high volumes on the site. When will this issue be sorted. This is something that happens 24/7.
Helpful (0)
Replies (4)0
Replies (4)
Alexander Forbes Financial Services's replyOfficial
06 Sept 2024, 14:06Dear Audean
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologize for any inconvenience this may cause and appreciate your understanding and patience Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologize for any inconvenience this may cause and appreciate your understanding and patience Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply06 Sept 2024, 14:06
Official
Dear Audean
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologize for any inconvenience this may cause and appreciate your understanding and patience Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.
We apologize for any inconvenience this may cause and appreciate your understanding and patience Kind Regards Customer Insights and Escalations
CoJCoJ
Citizen of Joburg Citizen of Joburg's updateReviewer Update
06 Sept 2024, 15:14Still responding with the same answer as seen on the website
CoJCoJ
Citizen of Joburg Citizen of Joburg's update06 Sept 2024, 15:14
Reviewer Update
Still responding with the same answer as seen on the website
CoJCoJ
Citizen of Joburg Citizen of Joburg's updateReviewer Update
06 Sept 2024, 16:13Even the whats app chat is offline. This is complete *******
CoJCoJ
Citizen of Joburg Citizen of Joburg's update06 Sept 2024, 16:13
Reviewer Update
Even the whats app chat is offline. This is complete *******
Alexander Forbes Financial Services's replyOfficial
09 Sept 2024, 05:06Dear Audean
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service.
Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service.
Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply09 Sept 2024, 05:06
Official
Dear Audean
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service.
Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service.
Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. Kind Regards Customer Insights and Escalations