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Given R
1 reviews | Active since Apr 2026
29 Apr 2026, 07:18
Alex forbes provident and retirement claiming process is a shem claim number ***4 has been on Tax application since 16 April , that is over 10 days ago excluding two holidays
Alex forbes provident and retirement claiming process is a shem claim number ***4 has been on Tax application since 16 April , that is over 10 days ago excluding two holidays . Ideally tax application is 72 hrs At most unless the is hiccup with unconfirmed details. , which would also raise alarm as to how the is a delay in information verification because for claim to go to tax application it means the applicants details match the one on their records. No official email to communicate the issue to , only the WhatsApp robot that keeps showing that claim is on tax application what a frustrating process, which makes me think I don't need to leave part of funds with them but transfer it to another scheme.
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Replies (1)Alexander Forbes Financial Services's replyOfficial
29 Apr 2026, 09:11Dear Given,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply29 Apr 2026, 09:11
Official
Dear Given,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
