S
Sellinah

1 reviews | Active since Dec 2021

22 Feb 2023, 18:03

Alex Forbes poor service

I left my previous workplace in November, then HR professional submitted my documents, I have been in contact with Alex Forbes left and right, everytime I call they give me a different story it's has been 12 weeks now no movement on my withdrawal money from them, so so ***********

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply23 Feb 2023, 08:52
Official
Dear Sellinah At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.     Kind RegardsCustomer Insights and Escalations