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Xola N
1 reviews | Active since Feb 2024
02 May 2025, 08:53
ALEX FORBES MORE LIKE ALEX *****
This company ****med a few thousand rands of my provident, I made a withdrawal with the company and January and they still haven't paid me a cent to this day. Am unemployed and struggling to make ends Meet but non of that bothers them it's business asually even lying to their clients don't bother them. I have spent alot of money trying get help from ALEX FORBES but the agent will make you hald the phone for over 20mins and that airtime. I have given up on my quest to get my money from this company as they call and lie to me all the time even the supervisor lie too.
Helpful (0)
Replies (4)0
Replies (4)
Alexander Forbes Financial Services's replyOfficial
02 May 2025, 12:11Dear Xola,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply02 May 2025, 12:11
Official
Dear Xola,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
XN
Xola N's updateReviewer Update
02 May 2025, 12:16This is the 10th time you acknowledge my complaint but never do better I don't think I wanna exchange words with guys at this moment all I want is my money. I already spent alot of money trying to get my money from guys.
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Xola N's update02 May 2025, 12:16
Reviewer Update
This is the 10th time you acknowledge my complaint but never do better I don't think I wanna exchange words with guys at this moment all I want is my money. I already spent alot of money trying to get my money from guys.
Alexander Forbes Financial Services's replyOfficial
02 May 2025, 13:21 Dear Xola,
We confirm that the complaints specialist has made contact and provided you with feedback.
Kind Regards
Customer Insights and Escalation
We confirm that the complaints specialist has made contact and provided you with feedback.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply02 May 2025, 13:21
Official
Dear Xola,
We confirm that the complaints specialist has made contact and provided you with feedback.
Kind Regards
Customer Insights and Escalation
We confirm that the complaints specialist has made contact and provided you with feedback.
Kind Regards
Customer Insights and Escalation
XN
Xola N's updateReviewer Update
06 May 2025, 11:08You guys didn't have you call me and lie to me promising to pay me money.... For the 11th time you gave me false hope we'll I knew I' was being **** to. ALEX FORBES for a big company like organisation to **** was very scary means most black people aren't safe at will. You've ****med and **** to me causing me trauma and financial de-stress... I will reach to the tick tok community to expose the *****s you guys.
Thank you for the distress you've caused me and family
Thank you for the distress you've caused me and family
XN
Xola N's update06 May 2025, 11:08
Reviewer Update
You guys didn't have you call me and lie to me promising to pay me money.... For the 11th time you gave me false hope we'll I knew I' was being **** to. ALEX FORBES for a big company like organisation to **** was very scary means most black people aren't safe at will. You've ****med and **** to me causing me trauma and financial de-stress... I will reach to the tick tok community to expose the *****s you guys.
Thank you for the distress you've caused me and family
Thank you for the distress you've caused me and family