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Nombuselo N
1 reviews | Active since Apr 2021
20 Sept 2024, 13:06
Alex Forbes is **** and ***** company
What Alex is doing to the first people who claimed is sad , l did my claim on the 6th of Sept to date it has not moved nor any communication was sent to us , this 20 days is bull**** as it is not applicable to everyone m***, Alex is a good to nothing company we have to struggle to get out monies
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Alexander Forbes Financial Services's replyOfficial
20 Sept 2024, 14:53Dear Nombuselo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply20 Sept 2024, 14:53
Official
Dear Nombuselo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations