EK
Ethel K
1 reviews | Active since Feb 2023
24 Feb 2023, 04:20
Alex Forbes is a **** stay away
I am a widow with minor children,Stay away from this company complained that I submitted papers in 2020 now it's 2023 no payment their response is an email everyday asking me one question daily,leading to nowhere, nothing resolved,it's a ****
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Alexander Forbes Financial Services's replyOfficial
24 Feb 2023, 08:35Dear Ms Kanyemba
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply24 Feb 2023, 08:35
Official
Dear Ms Kanyemba
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations