ALEX FORBES DRAGING THEIR FEET TO CONFIRM PAYOUT and AFTER MARKET SERVICE IS PATHETIC!!!!!!!!!!!

On the 17/05/2023, i contacted AForbes. The consultant know as Colin answered the call, i politely requested the payout amount and he advised that he cannot view this and i must send an email to *** with a copy of my ID attached and they will confirm the amount within 48 hours. I sent this email on the 17/05/2023 and go no automated response of receipt and i sent the email again on the 26/05/2023. I was irate and call the call center and spoke to Lebo Sibiya and explained that i received no feedback after waiting so long. She said that i should have been informed to call back when i send an email so they can look for it.... I mean really, I must email and also follow up with u guys!!!!!!!!!! U guys clearly have no streamlined processes in place. Lebo further advised that she will only send my email through now as she found it and it will take 36 hours for a response i already waited for more than a week and now another further 3 days!!!!!!...A Forbes has no ethics and does not value the client and people should think twice before investing with them as this very quickly becomes the customer administrative nightmare. Nevertheless i told Lebo I would like to speak to a Teamleader or Manager, and she refused saying that they will call me back within 24 hours like really???????????.......I am not surprised as the service is pathetic. Now where do i go to to get competent and proper service from A Forbes, I will also log this on social media platforms (Facebook, Tik Tok etc) to alert the public.