BL
Bantu L

1 reviews | Active since Jul 2020

21 Oct 2024, 10:43

ALEX FORBES DOES NOT BOTHER GETTING BACK TO YOU!!!!!

There has not been an feedback on emails regarding the transfer of my funds. They don't bother answering emails, they don't bother getting back to you when you request for them to call you back after holding for so long. They don't give a damn about you, all they care about is funds. Nothing else. Their systems don't seem to be working. Their email *** is useless cause they don't answer. They ignore you. Completely shocked at this level of poor service.

Very disappointed in this company. Whatever you do, please don't bother yourself with ALEX FORBES!!!!!

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply22 Oct 2024, 05:19
Official
 Dear Bantu

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
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