SM
Sithokozo M
1 reviews | Active since Oct 2024
04 Oct 2024, 10:02
Alex forbes does not assist with query
I have been waiting for feedback from Alex forbes for the past 6 Weeks and everytime i call i get a different answer with no way forward. they always offer to call me back or email me but rarely ever do. I've been calling and waiting, Till this day i do not know whether my issue has been looked at or not. disappointed is an understatement at this point
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Alexander Forbes Financial Services's replyOfficial
04 Oct 2024, 15:07Dear Sithokozo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Oct 2024, 15:07
Official
Dear Sithokozo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations