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Alroy D

1 reviews | Active since Jun 2018

26 Nov 2025, 10:30

Alex Forbes Bad Service

I emailed Alex Forbes for assistance 6 days ago. I received a response email that my query will be attended to in 48 hours (2 days), yet no response from them to assist me. I am glad I'm taking my money elsewhere then these *********** fools. Brandon Pillay was suppose to change my details and that fool didn't do anything yet. I was with Sanlam few years ago and received the best service ever, so I guess I'm going back there.

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Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply26 Nov 2025, 11:49
Official
Dear Alroy, 

At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint.  We will investigate your complaint and provide feedback on the contact details provided.    Regards Alexforbes Customer Experience 
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Alroy D's update26 Nov 2025, 15:40
Reviewer Update
Yeah right I will probably hear from you next week. I am glad my money will go somewhere worthy