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Alroy D

1 reviews | Active since Jun 2018

14 Jan 2026, 13:20

ALEX FORBES BAD CUSTOMER SERVICE

I was promised update on my claim for today but nothing, i know the day is not over but to contact Alex forbes now they will get back to me next week. Please people dont use these people they useless. I dont care if they have a soft close down in December 2025 but they dont go soft on service fees so **** them. The worse Financial services ever

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Replies (3)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply14 Jan 2026, 14:47
Official
 Dear  Alroy 

At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint. 
 
We will investigate your complaint and provide feedback on the contact details provided.   
 
Regards 
Alexforbes Customer Experience 
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Alroy D's update14 Jan 2026, 16:13
Reviewer Update
My previous employer just notified me that nothing must be done on their side. so don't shift the blame and just ****ing pay me its not your damn money. I am impressed you still exist with these kind of customer service.
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply15 Jan 2026, 07:54
Official
 
Dear  Alroy 

At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint. 
 
We will investigate your complaint and provide feedback on the contact details provided.   
 
Regards 
Alexforbes Customer Experience