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Yolanda N

1 reviews | Active since Aug 2024

01 Nov 2024, 09:47

Alex Forbes are ****s!

Alexander Forbes it's been more than 6 weeks since my husband claimed his provident fund. We are hungry hopeless and about to lose the roof over our heads! Why are you so cruel? We need this money urgently!!!!!!

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply01 Nov 2024, 11:02
Official
 Dear   Yolanda,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
Customer Insights and Escalations