SM
Sabell M

1 reviews | Active since Feb 2025

07 Feb 2025, 11:03

Alex Forbes ANC

Tracking your claim with this organization is a nightmare. I feel pity for those who still gonna claim their funds in future their system is so phatethic. They will tell you that you funds will reflect withing 72 hours i kid you that will turn into a month and you must again makes numerous calls to fallowup.

0
Replies (3)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply07 Feb 2025, 16:30
Official
Dear   Sabell,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 

Customer Insights and Escalation 
SM
Sabell M's update07 Feb 2025, 17:23
Reviewer Update
That's morelike our President saying he is dealing with *******ion. The joke is on us as the members
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply12 Mar 2025, 15:40
Official
Dear   Sabell,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you were dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge that the claim has been finalized.
 
  
Kind Regards 

Customer Insights and Escalation