Alex forbes Admin a nightmare
Your Admin department is utterly inefficient. I just cannot get somebody to help me logon. First it doesn't recognise my ID. Then this is fixed and now my email address is a very old email address even though I specifically asked for this to be corrected also. Are your staff not motivated?
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
11 Aug 2023, 08:39Dear Marco At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply11 Aug 2023, 08:39
Official
Dear Marco At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations