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Zimbini G

1 reviews | Active since Jun 2022

26 Apr 2024, 10:44

Alex forbes

I have been waiting for payment from the 20th of February 2024,,,the consultant is not replying to my emails nor answering telephone calls no competence at all

0
Replies (4)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply26 Apr 2024, 10:50
Official
Dear Zimbini, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.     Kind RegardsCustomer Insights and Escalations 
ZG
Zimbini G's update26 Apr 2024, 17:11
Reviewer Update
I was called by Alex Forbes they told they will call me before the end off business today I am still waiting it's 17/10,,,were else can these people be reported it's going to be 2 months next week this is absurd,You are ***********
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply29 Apr 2024, 09:43
Official
Dear Zimbini,

Please be advised that one of our specialists will contact you shortly.

Kind RegardsCustomer Insights and Escalations 
ZG
Zimbini G's update29 Apr 2024, 11:12
Reviewer Update
As I wait patiently