Alex Forbes

I am so disappointed and frustrated with Alex Forbes and their staff! Firstly, I resigned in July of this year and was suppose to get my provident fund early September according to an sms I received from the above mentioned company. After I waited the whole of September after making numerous calls and not getting anywhere, I went into their offices on the 1st of October with all the relevant documents and I was told that I'd receive my money within 7 days. I followed up again on the 9th of October and was not assisted as I could not get through to them. I then decided to go in personally again to their office on the 16th of October and I explained the situation and was placed on a call with the relevant department who handles these types of queries and yet again I could not get through and was on hold for more that 10 minutes. The lady that called was shocked at the fact that I was on hold for such a long time. This same lady took me upstairs to someone who I thought would resolve this and to my surprise, after explaining everything to her and asking her if i could speak to her a manager, she told me that there aren't any managers to assist them to do their work and therefor i would be assisted as well. I left the Alex Forbes offices, fuming because this is my money at the end of the day and it's not being paid unto me without any communication or valid reason. I am so ****ing livid, not just at the fact that I've been waiting for months but also at the fact that it's a ****ing nuisance for me to constantly go to their offices without getting any ****ing thing resolved!! I'm not standing for this bull**** any longer - this payout is ****ing long overdue and I want my money!!