Alex

On the 7th of September I app**** for 2 pot system savings money nothing was happening when I track my claim then. On 16 September I tied to call and the call duration was more than 40minites I got a guy called Sipho Ngidi he said to me they send me an email regarding my bank statement and ID copy I told him that I did not get anything I ask him to confirm the email that they use when they when they send email regarding outstanding document we Only to find out that they type mungaeco.com instead of munj***.com then he told me that I should submit my document to *** I did so then on the 18 September 2024 I call again doing follow up regarding my document that I've sent on the 16 September 2024 I find the lady she was so rude to me because she told me that I should not call again I can't Remember her name I had to wait for 50 minutes so that they can answer the call she told me that the email *** that they gave me it's wrong an stop calling I should use *** no problem I did that again send my document this showed me how *********** they are wen dealing with other people money because it cannot that all people that I've call they are giving me wrong information after I spent so much money calling nxa Monday, I went to Alexforbes at Sandton I found the lady and she check my status she said to me all the email that they gave to send my document are wrong both of them i was so angry even now I'm still annoyed about the service I had with alexforbes stuff. Today its more than 20 days waiting but no communication nothing if that's how you dealing with people your service its really annoying