RD
Rafael D
1 reviews | Active since Sept 2024
12 Sept 2024, 12:53
AF's Incompetence Failures in getting anything done
Terrible website & app services cannot log in since August 22, since these new changes occurred. Be more professional about such before doing changes as this is not working to whoever is the developer.
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Alexander Forbes Financial Services's replyOfficial
12 Sept 2024, 13:29Dear Rafael
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply12 Sept 2024, 13:29
Official
Dear Rafael
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations