TN
Teresa N
1 reviews | Active since Sept 2021
22 Mar 2022, 16:16
AFRF Death CCCCLaims poor service
Extremely bad service and handling of the death claim of my late husband. All documentation handed in early November 2021. Excuse upon excuse for process being delayed. Not even head office can solve the problem.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
23 Mar 2022, 10:36Dear Teresa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-3304
AAAA-3304
Alexander Forbes Financial Services's reply23 Mar 2022, 10:36
Official
Dear Teresa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-3304
AAAA-3304