GM
Gontse M
1 reviews | Active since Nov 2010
20 Feb 2023, 06:03
AForbes tax directive impossible to solve!?
SARS sent me a tax directive which required AForbes to amend my IRP5. I requested this on 11 January and am still awaiting. Unless I follow up, no feedback is forthcoming meanwhile SARS are constantly contacting me regarding my outstanding submission.
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Alexander Forbes Financial Services's replyOfficial
20 Feb 2023, 09:04Dear Gontse At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.
Kind RegardsCustomer Insights and Escalations
Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply20 Feb 2023, 09:04
Official
Dear Gontse At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.
Kind RegardsCustomer Insights and Escalations
Kind RegardsCustomer Insights and Escalations