EM
Ethel M
1 reviews | Active since Sept 2024
12 Sept 2024, 09:23
AForbes Connect
I cant even get help with updating my details. I am made to hold for long and after my calls are being hung up. getting through to them is a mission, i have to hold for an hour before someone could answer :(
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Alexander Forbes Financial Services's replyOfficial
12 Sept 2024, 10:17Dear Ethel At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply12 Sept 2024, 10:17
Official
Dear Ethel At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations