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Bernard B

1 reviews | Active since Aug 2018

23 Nov 2020, 14:56

AF worst short term insurance

We have been insured by Alexander Forbes for many years. This year with all.the turmoil we changed from debit order to paying by EFT for our vehicle insurance.because of loss of income We have just been informed by AlexAnder Forbes that either we pay an annual premium (ZAR15000) or they have cancelled our vehicle insurance. SELF EMPLOYED AND LOOKING AFTER TWO OLD PEOPLE 90YRS AND 84YRS AND IN A WHEELCHAIR. Then you have these people sitting in their ivory palaces at Alexander Forbes that haven't forfeited a single working day all through the pandemic. You AF are a bunch of PALOOKERS and deserve what's coming your way. The issue isn't that we didn't pay the premiums THE ISSUE IS YOU ARE TOO LAZY TO GET OF YOUR COLLECTIVE BACKSIDES AND help your loyal customers. Either your way or the highway ...I guess we will take the highway and you at AF can go and get st****ed.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply23 Nov 2020, 16:07
Official
Dear valued member

Thank you for bringing the below to our attention. We sorry to learn about your dissatisfaction.

Our Insurance Team will be in contact with you to assist you further.

Kind Regards,
Client services