PP
Patience P
1 reviews | Active since Feb 2025
23 Dec 2025, 15:37
AF need to reconcile with SARS regarding my IPR5
They have a poor customer service and *********** as I have contacting them requesting for my IRP5 to be submitted at SARS for my return as advised by SARS .unfortunately I did not get help and it seems like the consultant did not understand but failed to transfer me to the relevant person who works with IRP5 instead he asked to contact SARS to send them email requesting my IRP5 I do not know as to why as I explained everything to them.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
23 Dec 2025, 16:38Dear Patience,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply23 Dec 2025, 16:38
Official
Dear Patience,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience